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Pick your plate: Delta expands popular pre-select program on international routes

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Flight Attendant serving Delta One customer

Delta One customers flying from the U.S. to Europe will be able to choose their meal in advance, starting June 1, 2018. The move comes following strong customer feedback about pre-select meals on test routes from Atlanta and New York-JFK to Europe, and is part of the airline’s focus on personalizing the onboard experience. Select routes departing from Atlanta, Detroit and Los Angeles bound...

Traveling to Mexico? Get your entry form online and ease the line

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Delta and Aeroméxico customers traveling to Mexico can ease their arrival and entry process into Mexico by visiting the Mexican government portal at www.inm.gob.mx/fmme to complete the Forma Migratoria Multiple Electrónica (FMME), the entry immigration form all foreign citizens must complete to enter Mexico. The document allows customers traveling individually or in families to document their...

How Delta is getting creative with its app and a startup to boost bag delivery

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Fly Delta app mobile bag service and Roadie delivery build on airline’s innovative bag investments Delayed bags are a rare occurrence for ­­­­Delta customers thanks to award-winning programs like RFID bag tags. That hasn’t stopped the global carrier from investing in innovative ways to more quickly and conveniently reunite owners with bags that don’t quite make their intended trip. “At best, any...

IATA follows Delta’s lead with RFID bag tag mandate

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RFID bag tag

Delta’s RFID bag tag real-time tracking system is being lauded by industry experts as one of the catalysts for the International Air Transport Association recently committing to developing a global plan to standardize and mandate RFID inlays in all baggage tags. At its annual meeting, IATA said the process of developing a global RFID solution is expected to take about a year, during which...

Expanded Delta-GOL codeshare connects Florida to Brasilia and Fortaleza

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Delta Air Lines and GOL Linhas Aéreas Inteligentes SA announced four daily non-stop codeshare flights connecting Miami and Orlando with Fortaleza and Brasilia. “This is the most significant expansion we have done with GOL since last year, when we announced international codeshare in South America, and it is the next step as we grow our alliance partnership,” said Luciano Macagno...

Delta becomes first major carrier to offer real-time Bluetooth tracking on container shipments

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With the introduction of new Bluetooth tracking technology, Delta will soon become the first U.S. passenger airline to provide, real-time tracking for unit load devices (ULDs). This move marks a new era for Delta Cargo and the more than 500 million kilograms of cargo it flies annually. The technology will replace manual tracking for all shipping containers, called ULDs, which move cargo...

Delta expands Basic Economy into Mexico as partner Aeromexico introduces branded fares

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Basic Economy fare product is now available on more than 50 percent of Delta’s flights between the U.S. and Mexico, including several new Guadalajara and Mexico City flights. Leisure destinations that already feature Basic Economy include Cancun, Puerto Vallarta, and Cozumel. The expansion comes as joint cooperation partner Aeromexico introduces a Basic fare product as part of its new suite of...

Delta, American Express add 1 million new card members in 2017

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Delta and American Express added one million new Delta SkyMiles Credit Card Members in 2017, breaking the co-brand partners’ record for the number of new Delta SkyMiles Credit Card Members added in one year. That’s a new Card Member every 30 seconds – a first for the 20+ year partnership. Each of the four credit cards in the portfolio was vital to reaching this impressive goal...

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